Kiruna LKAB Storyteller

Storyteller #7 – wrong research strategy

We met storyteller #7 for the first time in a hotel lobby in Kiruna. He is an experienced miner, a man, presently working above ground. After talking to us for a while, he concludes that our research strategy is wrong.

– Actually, you’re doing this the wrong way, I have to say. If I were you I’d first go around and observe (inside the gates), first get an understanding (of the context of work) and then start interviewing. Because, here you are, you don’t have a clue about how it is, how it looks, what can happen. So come out, an ordinary day, and see. Then you know about different areas, that’s how it looks, how greasy it can be. With your approach, you have to memorise (what I am telling you) and then realise it when your out-there. It should be the other way around! Interviews seem perfect AFTER you’ve been out running.

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